Telehealth

Life is demanding. It’s not always easy to find time for the health care you need. After all, doctors’ appointments traditionally involve time and travel. That can lead to putting off care until problems become more serious, and potentially more expensive.

That’s why Cigna has partnered with MDLIVE to offer a comprehensive suite of convenient virtual care options — available by phone or video whenever it works for you. MDLIVE board-certified doctors, dermatologists, psychiatrists and licensed therapists have an average of over 10 years of experience, and provide personalized care for hundreds of medical and behavioral health needs.

The Telehealth copay for the Gold Plan is $15 and the copay for the Silver Plan is $20.

Now you don’t have to wait – or travel – for the care you need. Connect with video or phone, whenever it’s convenient for you. Best of all, virtual care from MDLIVE board-certified doctors is available to you and your eligible dependents as part of your health benefits.

Primary Care

Preventative care, routine care, and specialist referrals

  • Preventive care checkups/wellness screenings available at no additional cost to identify conditions early
  • Routine care visits allow you to build a relationship
  • with the same primary care provider (PCP) to help manage conditions
  • Prescriptions available through home delivery or at local pharmacies, if appropriate
  • Receive orders for biometrics, blood work and screenings at local facilities

Urgent Care

On demand care for minor medical conditions

  • On-demand 24/7/365, including holidays
  • Care for hundreds of minor medical conditions
  • A convenient and affordable alternative to urgent care centers and the emergency room
  • Prescriptions available, if appropriate

Behavioral/Mental health care

Talk therapy and psychiatry from the privacy of home

  • Access to psychiatrists and therapists
  • Schedule an appointment that works for you
  • Option to select the same provider for every session
  • Care for issues such as anxiety, stress, life changes, grief and depression

Dermatology

Fast, customized care for hair skin and nail conditions – no appointment required

  • Board-certified dermatologists review pictures and symptoms; prescriptions available, if appropriate
  • Care for common skin, hair and nail conditions including acne, eczema, psoriasis, rosacea, suspicious spots and more
  • Diagnosis and customized treatment plan, usually within 24 hours

Connect with virtual care your way.

Virtual care visits are convenient and easy. To schedule an appointment:

  1. Talk to an MDLIVE medical provider on demand on myCigna.com. You can also call 24/7 at 888-726-3171
  2. Select the type of care you need – cost will be displayed
  3. Follow the prompts for your desired type of visit